Confused about etsy holding funds for 45 days

I'm dealing with a situation and need some guidance.

Etsy holding funds for 45 days. I've been dealing with this for about 10 weeks now and the situation isn't improving.

What's the typical outcome in situations like this?

I went through almost the exact same thing.

What worked for me was having everything documented. It took 3-6 months but was worth it.