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Payment Processor Issue — Etsy holding funds for 45 days

Started by newbie_dev_OH · Jul 19, 2024 · 1,339 views · 5 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
ND
newbie_dev_OH OP

Quick background on my situation — any input appreciated.

Etsy holding funds for 45 days. I've been dealing with this for about 16 months now and the situation isn't improving.

The amount being held/disputed is approximately $44,123. I have tried contacting their legal department 10 times with no resolution.

What's the typical outcome in situations like this?

CA
CorpCounsel_Amy

I've dealt with this before.

The biggest mistake people make in this situation is having everything documented. I'd recommend keeping a detailed timeline instead.

CR
confused_renter_today

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

AW
anon_worker_2024

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

TL
Mod_TermsLaw Moderator

I practice in this area. Here's my take on the legal issues.

There are several legal theories that could apply here. The strongest is probably Regulation E, which requires showing an unauthorized electronic fund transfer.

I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.

SA
seeking_advice_dev_WA

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

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