Quick background on my situation — any input appreciated.
customer filed fraudulent chargeback. I've been dealing with this for about 13 months now and the situation isn't improving.
The amount being held/disputed is approximately $18,253. I have tried contacting their legal department 10 times with no resolution.
Do I have a strong case? What should my next steps be?
Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.
I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.
NAL, but from what I've read, you should file a complaint. That said, definitely get a lawyer to look at the specifics.
Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.
Attorney here. Here's my take on the legal issues.
There are several legal theories that could apply here. The strongest is probably the EFTA, which requires showing timely disputed.
The practical consideration here is cost vs. potential recovery. For disputes under $10K, small claims court is often the best route.
This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.
Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.
NAL, but from what I've read, you should check your state's specific laws. That said, definitely get a lawyer to look at the specifics.
Not a lawyer, but I have direct experience with this.
I ended up escalating to a supervisor/manager, which cost about $1-3 but saved me a lot more in the long run.
Want to participate in this discussion?
Email owner@terms.law to request access