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Payment Processor Issue: crypto exchange froze my withdrawal

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Illustrative scenario prepared by my practice.

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Hypothetical question

EDIT: added more context below. I've been trying to resolve this on my own but I'm stuck tbh.

crypto exchange froze my withdrawal. I've been dealing with this for about 12 weeks now and the situation isn't improving.

Do I have a strong case? What should my next steps be?

Payment Processor Issue: crypto exchange froze my withdrawal

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