Payment Processor Issue: crypto exchange froze my withdrawal

EDIT: added more context below. I've been trying to resolve this on my own but I'm stuck tbh.

crypto exchange froze my withdrawal. I've been dealing with this for about 12 weeks now and the situation isn't improving.

Do I have a strong case? What should my next steps be?

Fwiw my neighbor dealt with this and said the lawyer made it go away fast fr fr.