Partnership Agreement Dispute — SaaS provider changed terms unilaterally

Quick background on my situation — any input appreciated.

SaaS provider changed terms unilaterally. I've been dealing with this for about 16 weeks now and the situation isn't improving.

The contract was signed 21 months ago. I am not sure I have the original signed copy. The total amount in dispute is approximately $118,000.

Has anyone been through something similar? What worked for you?

Licensed attorney — a few thoughts. Here's my take on the legal issues.

Based on what you've described, you likely have a viable claim under common law contract principles. The standard is whether a reasonable person would find the conduct unconscionable.

The practical consideration here is cost vs. potential recovery. For disputes under $10K, small claims court is often the best route.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

I went through almost the exact same thing.

I ended up hiring an attorney to send the initial letter, which cost about $2-4 but saved me a lot more in the long run.

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

Have you tried reaching out to your state's bar association? They sometimes have free resources or mediation services.

NAL, but from what I've read, you should file a complaint. That said, definitely get a lawyer to look at the specifics.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

I went through almost the exact same thing.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

Not a lawyer, but I have direct experience with this.

I ended up escalating to a supervisor/manager, which cost about $1-3 but saved me a lot more in the long run.