NFT of someone else's art — absolutely ridiculous

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Illustrative scenario prepared by my practice.
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Hypothetical question

I'm in a difficult situation and trying to figure out my next steps.

NFT of someone else's art. I've been dealing with this for about 2 weeks now and the situation isn't improving.

This involves content I created over the past 6 months. I do have documentation proving my ownership and timeline.

What are the risks if I pursue this? What's the likely timeline?

Illustrative response

Not a lawyer, but I have direct experience with this.

What trips people up most is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.