Using a throwaway bc my boss knows my main. Has anyone dealt with something like this? I'm not sure what my options are.
subscription impossible to cancel. I've been dealing with this for about 10 months now and the situation isn't improving.
The contract was signed 9 months ago. I have a copy of the original agreement. The total amount in dispute is approximately $82,000.
What's the typical outcome in situations like this?
The FTC's 'Click to Cancel' rule (effective 2025) requires that cancellation be as easy as sign-up. If you signed up online, they must offer online cancellation. Making you call and then running you through an obstacle course violates: (1) The FTC's Negative Option Rule / Click to Cancel provision, (2) California's Automatic Renewal Law (if you're in CA), (3) Multiple state consumer protection statutes. Steps: (1) Send written cancellation via email AND certified mail — state you're canceling effective immediately and cite the FTC Click to Cancel rule. (2) Dispute all charges after your first cancellation attempt with your credit card company. (3) File a complaint with the FTC at ftc.gov/complaint. (4) File with your state AG. Companies doing this systematically are targets for enforcement actions — the FTC has been active on this issue ngl.