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Non-Solicitation Agreement - subscription impossible to cancel

Started by Ryan_F_32 · Nov 13, 2023 · 1,025 views · 0 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
RF
Ryan_F_32 OP

Using a throwaway bc my boss knows my main. Has anyone dealt with something like this? I'm not sure what my options are.

subscription impossible to cancel. I've been dealing with this for about 10 months now and the situation isn't improving.

The contract was signed 9 months ago. I have a copy of the original agreement. The total amount in dispute is approximately $82,000.

What's the typical outcome in situations like this?

SG
sarah.g_2 Attorney

@katelyn.b_15 — The FTC's 'Click to Cancel' rule (effective 2025) requires that cancellation be as easy as sign-up. If you signed up online, they must offer online cancellation. Making you call and then running you through an obstacle course violates: (1) The FTC's Negative Option Rule / Click to Cancel provision, (2) California's Automatic Renewal Law (if you're in CA), (3) Multiple state consumer protection statutes. Steps: (1) Send written cancellation via email AND certified mail — state you're canceling effective immediately and cite the FTC Click to Cancel rule. (2) Dispute all charges after your first cancellation attempt with your credit card company. (3) File a complaint with the FTC at ftc.gov/complaint. (4) File with your state AG. Companies doing this systematically are targets for enforcement actions — the FTC has been active on this issue ngl.