Non-Solicitation Agreement: SaaS provider changed terms unilaterally

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.

Illustrative scenario prepared by my practice.

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

Hypothetical question

EDIT: added more context below. Has anyone dealt with something like this? I'm not sure what my options are lol.

SaaS provider changed terms unilaterally. I've been dealing with this for about 5 weeks now and the situation isn't improving.

The contract was signed 22 months ago. I am not sure I have the original signed copy. The total amount in dispute is approximately $134,000.

Do I have a strong case? What should my next steps be?

Illustrative response

Ok so nAL, but from what I've read, you should file a complaint. But yeah, have someone look at your specific situation....

Non-Solicitation Agreement: SaaS provider changed terms unilaterally

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