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Square Marketplace Dispute — Square terminated my account

Started by anon_creator_help · Oct 24, 2024 · 1,265 views · 11 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
AC
anon_creator_help OP

I've been trying to resolve this on my own but I'm stuck.

Square terminated my account. I've been dealing with this for about 7 months now and the situation isn't improving.

The amount being held/disputed is approximately $9,578. I have tried contacting their legal department 3 times with no resolution.

Has anyone been through something similar? What worked for you?

AI
anon_investor_TX

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

MA
MusicProducer_ATL

I've dealt with this before.

I ended up hiring an attorney to send the initial letter, which cost about $2-4 but saved me a lot more in the long run.

TH
throwaway_homeowner_OH

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

TL
Mod_TermsLaw Moderator

Licensed attorney — a few thoughts. Here's my take on the legal issues.

This is a common situation and the law is fairly clear. Under the EFTA, timely disputed.

The practical consideration here is cost vs. potential recovery. For disputes under $10K, small claims court is often the best route.

AS
anon_student_NC

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

NH
need_help_creator_GA

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

CM
ContractorMike_CA

I've dealt with this before.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

TW
throwaway_worker_IL

NAL, but from what I've read, you should file a complaint. That said, definitely get a lawyer to look at the specifics.

DT
desperate_tenant_FL

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

GL
GigWorker_LA

I've seen this play out several times in my field.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

PB
PatentAgent_Boston

I've dealt with this before.

In my case, it took about 2-4 months to resolve. The key was hiring an attorney to send the initial letter.

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