Stripe Marketplace Dispute — merchant account terminated without explanation

Quick background on my situation — any input appreciated.

merchant account terminated without explanation. I've been dealing with this for about 3 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $40,644. I have tried contacting customer support 3 times with no resolution.

Has anyone been through something similar? What worked for you?

Not a lawyer, but I have direct experience with this.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

Attorney here. Here's my take on the legal issues.

The legal framework here involves both federal and state law. At the federal level, state consumer protection laws. Your state may provide additional protections.

I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

I went through almost the exact same thing.

I ended up hiring an attorney to send the initial letter, which cost about $2-4 but saved me a lot more in the long run.

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

I've seen this play out several times in my field.

I ended up having everything documented, which cost about $3-6 but saved me a lot more in the long run.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

Been there. Here's what I learned.

What worked for me was having everything documented. It took 3-6 months but was worth it.

NAL, but from what I've read, you should check your state's specific laws. That said, definitely get a lawyer to look at the specifics.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

Been there. Here's what I learned.

In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.

I went through almost the exact same thing.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

I've seen this play out several times in my field.

The biggest mistake people make in this situation is having everything documented. I'd recommend keeping a detailed timeline instead.

I've seen this play out several times in my field.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

I've seen this play out several times in my field.

I ended up having everything documented, which cost about $3-6 but saved me a lot more in the long run.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

Not a lawyer, but I have direct experience with this.

The biggest mistake people make in this situation is having everything documented. I'd recommend keeping a detailed timeline instead.