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Stripe Marketplace Dispute — GoFundMe frozen campaign funds

Started by teacher_vibes_26 · Aug 4, 2023 · 2,443 views · 2 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
TV
teacher_vibes_26 OP

I've been trying to resolve this on my own but I'm stuck.

GoFundMe frozen campaign funds. I've been dealing with this for about 15 months now and the situation isn't improving.

The amount being held/disputed is approximately $34,215. I have tried contacting their legal department 2 times with no resolution.

Do I have a strong case? What should my next steps be?

JE
jenny_2024_15

I've dealt with this before.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it ngl.

UD
urban_dev_44

For Stripe specifically: the arbitration clause in their ToS is binding but there's a small claims court exception. If your amount is under your state's small claims limit ($10-12.5k in most states), that's your fastest path.