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Stripe Marketplace Dispute — GoFundMe frozen campaign funds

Started by just_curious_business_owner_NY · Dec 10, 2022 · 2,153 views · 4 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
JC
just_curious_business_owner_NY OP

I've been trying to resolve this on my own but I'm stuck.

GoFundMe frozen campaign funds. I've been dealing with this for about 15 months now and the situation isn't improving.

The amount being held/disputed is approximately $34,215. I have tried contacting their legal department 2 times with no resolution.

Do I have a strong case? What should my next steps be?

HM
help_me_employee_TX

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

TR
TruckerRights_OH

I went through almost the exact same thing.

I ended up having everything documented, which cost about $3-6 but saved me a lot more in the long run.

TL
Mod_TermsLaw Moderator

I've handled similar cases. Here's my take on the legal issues.

This is a common situation and the law is fairly clear. Under the EFTA, timely disputed.

I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.

TR
TruckerRights_OH

I've dealt with this before.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

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