Uber Marketplace Dispute — eBay siding with buyer on false claim

I'm in a difficult situation and trying to figure out my next steps.

eBay siding with buyer on false claim. I've been dealing with this for about 4 months now and the situation isn't improving.

The amount being held/disputed is approximately $12,042. I have tried contacting customer support 10 times with no resolution.

Has anyone been through something similar? What worked for you?

I went through almost the exact same thing.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

Licensed attorney — a few thoughts. Here's my take on the legal issues.

There are several legal theories that could apply here. The strongest is probably the EFTA, which requires showing timely disputed.

I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.

Been there. Here's what I learned.

The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

Not a lawyer, but I have direct experience with this.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

I've seen this play out several times in my field.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

I've dealt with this before.

In my case, it took about 2-4 months to resolve. The key was hiring an attorney to send the initial letter.

I've dealt with this before.

What worked for me was escalating to a supervisor/manager. It took 1-3 months but was worth it.

Been there. Here's what I learned.

The biggest mistake people make in this situation is having everything documented. I'd recommend keeping a detailed timeline instead.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.

NAL, but from what I've read, you should document everything. That said, definitely get a lawyer to look at the specifics.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.