Looking for advice on a legal issue. Here's what happened.
customer filed fraudulent chargeback. I've been dealing with this for about 14 weeks now and the situation isn't improving.
The amount being held/disputed is approximately $49,312. I have tried contacting customer support 10 times with no resolution.
What are my legal options here? Is it worth pursuing?
Following this thread — I'm in a very similar situation. Would love to hear how it turns out.
I specialize in this area of law. Here's my take on the legal issues.
There are several legal theories that could apply here. The strongest is probably state consumer protection laws, which requires showing unfair or deceptive.
One important thing — there are strict deadlines for filing these claims. Don't wait too long.
Following this thread — I'm in a very similar situation. Would love to hear how it turns out.
I went through almost the exact same thing.
In my case, it took about 2-4 months to resolve. The key was hiring an attorney to send the initial letter.
Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.
I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.
Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.
Been there. Here's what I learned.
The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.
Not a lawyer, but I have direct experience with this.
What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.
Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.
I've seen this play out several times in my field.
What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.
Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.
I've dealt with this before.
In my case, it took about 3-6 months to resolve. The key was having everything documented.
Been there. Here's what I learned.
The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.
I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.
Been there. Here's what I learned.
The biggest mistake people make in this situation is having everything documented. I'd recommend keeping a detailed timeline instead.
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