JC
just_curious_employee_CO
OP
Feb 9, 2026
I'm in a difficult situation and trying to figure out my next steps.
customer filed fraudulent chargeback. I've been dealing with this for about 6 weeks now and the situation isn't improving.
The amount being held/disputed is approximately $16,979. I have tried contacting customer support 6 times with no resolution.
Has anyone been through something similar? What worked for you?