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Upwork Marketplace Dispute — crypto exchange froze my withdrawal

Started by Photographer_NYC · Sep 7, 2022 · 2,641 views · 6 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
PN
Photographer_NYC OP

I'm dealing with a situation and need some guidance.

crypto exchange froze my withdrawal. I've been dealing with this for about 16 months now and the situation isn't improving.

The amount being held/disputed is approximately $29,611. I have tried contacting customer support 9 times with no resolution.

Do I have a strong case? What should my next steps be?

AF
asking_for_friend_contractor_2024

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

NH
need_help_dev_2022

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

AS
anon_seller_2022

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

TL
Mod_TermsLaw Moderator

I practice in this area. Here's my take on the legal issues.

The key question is whether the applicable statute of limitations has run. Depending on your jurisdiction, you typically have Regulation E years for this type of claim.

One important thing — there are strict deadlines for filing these claims. Don't wait too long.

HM
help_me_investor_2023

Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.

LT
LandlordTom_TX

Been there. Here's what I learned.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

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