FYI: crypto exchange froze my withdrawal

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Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

I've been trying to resolve this on my own but I'm stuck.

crypto exchange froze my withdrawal. I've been dealing with this for about 9 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $23,430. I have tried contacting their legal department 7 times with no resolution no cap.

Do I have a strong case? What should my next steps be?

Illustrative response

Have you tried reaching out to your state's bar association? They sometimes have free resources or mediation services.

Illustrative response

NAL, but from what I've read, you should file a complaint. That's the general rule anyway, exceptions exist.

Illustrative response

I use TokenTax and it handles most DeFi protocols automatically now.

Illustrative response

This is why I just use a CEX now. DeFi tax headaches aren't worth it for me personally.

Illustrative response

The Infrastructure Act reporting requirements are going to make this even more complicated.