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Shopify Marketplace Dispute — crypto exchange froze my withdrawal

Started by frustrated_student_WA · Feb 8, 2026 · 745 views · 20 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
FS
frustrated_student_WA OP

I've been trying to resolve this on my own but I'm stuck.

crypto exchange froze my withdrawal. I've been dealing with this for about 9 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $23,430. I have tried contacting their legal department 7 times with no resolution.

Do I have a strong case? What should my next steps be?

TT
throwaway_trader_2023

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

DI
desperate_investor_NC

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

AF
asking_for_friend_homeowner_MA

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

TL
Mod_TermsLaw Moderator

I specialize in this area of law. Here's my take on the legal issues.

The key question is whether the applicable statute of limitations has run. Depending on your jurisdiction, you typically have Regulation E years for this type of claim.

You should consult with a local attorney who handles these cases. Many offer free initial consultations.

TA
TenantRights_Advocate

Not a lawyer, but I have direct experience with this.

What worked for me was escalating to a supervisor/manager. It took 1-3 months but was worth it.

RL
RetiredLawyer_FL

Been there. Here's what I learned.

What worked for me was having everything documented. It took 3-6 months but was worth it.

CA
CorpCounsel_Amy

I've dealt with this before.

In my case, it took about 2-4 months to resolve. The key was hiring an attorney to send the initial letter.

DS
DevOps_Seattle

I went through almost the exact same thing.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

SA
seeking_advice_investor_2022

NAL, but from what I've read, you should check your state's specific laws. That said, definitely get a lawyer to look at the specifics.

FF
frustrated_freelancer_2022

Have you tried reaching out to your state's bar association? They sometimes have free resources or mediation services.

RE
RemoteWorker_EU

I've seen this play out several times in my field.

What worked for me was having everything documented. It took 3-6 months but was worth it.

FW
frustrated_worker_help

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

AB
AgentBroker_TX

Been there. Here's what I learned.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

TA
TenantRights_Advocate

Been there. Here's what I learned.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

WT
worried_tenant_NC

NAL, but from what I've read, you should file a complaint. That said, definitely get a lawyer to look at the specifics.

AF
asking_for_friend_business_owner_2022

Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.

CM
ContractorMike_CA

I've seen this play out several times in my field.

I ended up escalating to a supervisor/manager, which cost about $1-3 but saved me a lot more in the long run.

DI
desperate_investor_CO

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

WT
worried_trader_CA

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

AF
anon_freelancer_OH

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

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