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Limitation of Liability Clause — vendor missed delivery deadline

Started by worried_seller_CO · Jul 30, 2025 · 1,528 views · 18 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
WS
worried_seller_CO OP

I've been trying to resolve this on my own but I'm stuck.

vendor missed delivery deadline. I've been dealing with this for about 5 weeks now and the situation isn't improving.

The contract was signed 13 months ago. I have a copy of the original agreement. The total amount in dispute is approximately $36,000.

Should I hire a lawyer for this or try to handle it myself?

HM
help_me_parent_MA

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

NH
need_help_employee_TX

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

ES
eComm_Seller_2022

Been there. Here's what I learned.

What worked for me was having everything documented. It took 3-6 months but was worth it.

TL
Mod_TermsLaw Moderator

Licensed attorney — a few thoughts. Here's my take on the legal issues.

The key question is whether the applicable statute of limitations has run. Depending on your jurisdiction, you typically have UCC Article 2 years for this type of claim.

You should consult with a local attorney who handles these cases. Many offer free initial consultations.

IG
InsuranceGuy_FL

I went through almost the exact same thing.

What worked for me was having everything documented. It took 3-6 months but was worth it.

TP
throwaway_parent_help

NAL, but from what I've read, you should document everything. That said, definitely get a lawyer to look at the specifics.

VA
VCAnalyst_SF

Not a lawyer, but I have direct experience with this.

In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.

EA
EstatePlanner_AZ

I've seen this play out several times in my field.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

ND
newbie_dev_NY

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

AF
asking_for_friend_seller_2023

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

JC
just_curious_buyer_2026

NAL, but from what I've read, you should file a complaint. That said, definitely get a lawyer to look at the specifics.

HM
help_me_driver_FL

Have you tried reaching out to your state's bar association? They sometimes have free resources or mediation services.

RE
RemoteWorker_EU

I've seen this play out several times in my field.

In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.

PB
PatentAgent_Boston

I went through almost the exact same thing.

In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.

IG
InsuranceGuy_FL

Not a lawyer, but I have direct experience with this.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

NT
newbie_trader_2026

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

FT
first_time_driver_WA

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

CS
confused_seller_help

Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.

CC
ContractLaw_Chicago

Contract attorney here. Limitation of liability clauses are generally enforceable, but they are not bulletproof. When a vendor misses a delivery deadline, the enforceability of the LoL clause depends on several factors that courts examine carefully.

Key questions to analyze:

  • Was time of the essence? If the contract included a time is of the essence clause, the missed deadline is more likely to constitute a material breach, which may allow you to void the contract entirely -- including the LoL clause
  • Does the LoL clause cover consequential damages? Most well-drafted LoL clauses exclude consequential and incidental damages. If your losses are direct damages (e.g., the difference between contract price and cover price), they may fall outside the LoL exclusion
  • Was there gross negligence or willful misconduct? Under UCC Section 2-719(2), LoL clauses that limit remedies for unconscionable conduct are unenforceable
  • Did you mitigate? Under UCC Section 2-712, a buyer has the right to cover by purchasing substitute goods. If you failed to mitigate, the vendor will argue your damages are inflated

Practically speaking, if the vendor LoL clause caps damages at the contract price or some fraction of it, you should calculate your actual losses and compare them to the cap. If the gap is significant, it may be worth litigating the enforceability of the clause. Courts apply a reasonableness test, and a cap that is grossly disproportionate to foreseeable losses may be struck down as unconscionable.

Before filing suit, send a detailed demand letter quantifying your damages and citing the specific contract provisions the vendor breached. Many vendors will negotiate a settlement above the LoL cap rather than risk a court finding that the clause is unenforceable, which would expose them to full damages.