PSA: software license audit threat

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.
Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

Looking for advice on a legal issue. Here's what happened.

software license audit threat. I've been dealing with this for about 12 weeks now and the situation isn't improving.

The contract was signed 21 months ago. I have a copy of the original agreement. The total amount in dispute is approximately $70,000.

Should I hire a lawyer for this or try to handle it myself?

Illustrative response

NAL, but from what I've read, you should document everything. Every situation is different so YMMV.

Illustrative response

I went through almost the exact same thing.

The thing that gets people is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

Illustrative response

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

Illustrative response

Have you tried reaching out to your state's attorney general? They sometimes have free resources or mediation services.