EDIT: added more context below. Yeah has anyone dealt with something like this? I'm not sure what my options are.
paralegal career advancement. I've been dealing with this for about 5 weeks now and teh situation isn't improving.
I have already done some research online but the other party is not cooperating.
Should I hire a lawyer for this or try to handle it myself?
Update: filed in small claims court last week. Total cost was $75 filing fee + $20 for service by the sheriff. Small claims is designed for self-representation, but attorney review can help where facts, damages, documentation, or statutory penalties are disputed. The defendant (a major corporation) has to send a representative to appear in person. Most of the time they'd rather settle than send someone to small claims court over a few thousand dollars.
Don't give up - these things often resolve once you push back formally.
Following this thread - interested to see how it resolves.
Small claims court is a good option if the amount is under your state's limit.