Has anyone dealt with something like this? I'm not sure what my options are.
DIY will vs hiring attorney. I've been dealing with this for about 3 weeks now and the situation isn't improving.
I have already done some research online but did not get a clear answer.
Do I have a strong case? What should my next steps be?
Tbh nAL, but from what I've read, you should document everything. Every situation is different so YMMV.
Reminder that many states have free or low-cost dispute resolution programs run by the state court system. In California, check your county's ADR program — mediation is often available for free or under $200. Much faster than litigation.
Don't give up - these things often resolve once you push back formally.