Looking for advice on a legal issue. Here's what happened.
best tools for small law firm. I've been dealing with this for about 4 weeks now and the situation isn't improving.
I have already consulted briefly with a lawyer but got conflicting advice.
What's the typical outcome in situations like this?
Been there. Here's what I learned.
The thing that gets people is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.
Not a lawyer, but I have direct experience with this.
Most folks screw this up by is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.
Crossposting my experience here because I think it's relevant: I successfully disputed a charge through my credit card issuer under the Fair Credit Billing Act. The key was filing within 60 days of the statement date and putting the dispute in writing. The credit card company investigated and issued a permanent credit.