Quick background on my situation — any input appreciated.
subscription impossible to cancel. I've been dealing with this for about 2 weeks now and the situation isn't improving.
Should I hire a lawyer for this or try to handle it myself?
Real talk: for anyone overwhelmed by the legal process: break it into steps. (1) Gather all documents, (2) Write a timeline of events, (3) Research applicable laws, (4) Send a demand letter, (5) If no response, escalate to regulatory complaint or court. You don't have to do everything at once.
Force majeure clauses got a lot of attention during COVID, but they're narrowly interpreted. "Pandemic" isn't automatically covered unless the clause specifically mentions it. Going forward, make sure your contracts have explicit pandemic/epidemic language.