How do I handle saaS provider changed terms unilaterally?

Looking for advice on a legal issue. Here's what happened.

SaaS provider changed terms unilaterally. I've been dealing with this for about 8 weeks now and the situation isn't improving.

The contract was signed 17 months ago. I have a copy of the original agreement. The total amount in dispute is approximately $110,000.

Am I overthinking this or is this a real legal issue worth pursuing?

This is depressingly common.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

Not a lawyer for what it's worth, but I have direct experience with this.

What worked for me was having everything documented. It took 3-6 months but was worth it fwiw.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

Have you tried reaching out to your state's consumer protection office? They sometimes have free resources or mediation services just saying.

I was in your shoes about 6 months ago. Lawyer helped me sort it out pretty quick.

Not a lawyer, but I have direct experience with this.

In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.

Not a lawyer, but I have direct experience with this.

The trap most people fall into is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

I went through almost the exact same thing.

In my case which sucks, it took about 2-4 months to resolve. The key was hiring an attorney to send the initial letter imo.

I've dealt with this before.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.