What's the deal with best tools for small law firm?

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.
Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

I've been trying to resolve this on my own but I'm stuck.

best tools for small law firm. I've been dealing with this for about 6 months now and the situation isn't improving.

I have already consulted briefly with a lawyer but did not get a clear answer.

Has anyone been through something similar? What worked for you?

Illustrative response

Small claims court is a good option if the amount is under your state's limit.

Illustrative response

Document everything going forward. You'll need it if this escalates.

Illustrative response

Small claims court is a good option if the amount is under your state's limit.