What's the deal with best tools for small law firm?

I've been trying to resolve this on my own but I'm stuck.

best tools for small law firm. I've been dealing with this for about 6 months now and the situation isn't improving.

I have already consulted briefly with a lawyer but did not get a clear answer.

Has anyone been through something similar? What worked for you?

I think half the threads here are about this exact issue.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

Ok so i keep hearing about cases like this.

The magic words were "let me speak to your supervisor"/manager. It took 1-3 months but was worth it.

This is one of those situations where even a quick legal consult pays for itself.