Is this normal? (surprise medical bill after insurance)

Look, i'm dealing with a situation and need some guidance.

surprise medical bill after insurance. I've been dealing with this for about 15 weeks now and the situation isn't improving.

I have already tried to resolve this directly but got conflicting advice.

Do I have a strong case? What should my next steps be?

Yep, this is textbook.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

Been there. Here's what I learned.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.