HOA Dispute — real estate agent dual agency conflict

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.
Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

I'm dealing with a situation and need some guidance.

real estate agent dual agency conflict. I've been dealing with this for about 4 months now and the situation isn't improving.

Am I overthinking this or is this a real legal issue worth pursuing?

Illustrative response

Ok so went through this 6 months ago. My advice: be persistent but professional. Companies count on you giving up. Send follow-up letters every 2 weeks, reference your original complaint, and escalate to a supervisor each time. Squeaky wheel gets the grease honestly.