Need advice: airbnb damage claim vs security deposit

Has anyone dealt with something like this? I'm not sure what my options are.

Airbnb damage claim vs security deposit. I've been dealing with this for about 13 weeks now and the situation isn't improving.

Has anyone been through something similar? What worked for you?

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

I spent way more time googling than I should have before just calling a lawyer.