Illustrative scenario: Gym Charged Me After Cancellation

Gym Charged Me After Cancellation - New York

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.

Illustrative scenario prepared by my practice.

TL;DR - New York Gym Cancellation Rights

NY GBL Article 30 (Sections 620-628) governs health club contracts and cancellations
3-day right to cancel any gym contract without penalty after signing
Gyms cannot charge after valid cancellation - certified mail with receipt is gold standard
File complaints with NY Attorney General and NYC Department of Consumer Affairs (DCA)
Credit card dispute within 60 days for unauthorized charges works in most cases
NYC Consumer Protection Law provides additional protections for NYC residents
Small claims court limit in NY is $10,000 - can recover treble damages for willful violations

For informational purposes only. New York consumer protection laws have specific requirements - consult an attorney for advice specific to your situation.

Hypothetical question

EDIT: added more context below. Yeah i canceled my gym membership in May 2024 - sent certified letter, got confirmation, the whole deal. They still charged my card for June, July, AND August.

When I called they said their "system didn't process the cancellation correctly." Now they're saying I owe them for the months they charged because I "didn't dispute it fast enough."

This is Crunch Fitness in Brooklyn. I have the certified mail receipt showing they received my cancellation letter on May 10th. What are my options under New York law?

Total unauthorized charges: $89.97 ($29.99 x 3 months)

Gym Charged Me After Cancellation - New York

TL;DR - New York Gym Cancellation Rights

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