Need advice: venmo scam buyer reversed payment

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Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

Looking for advice on a legal issue. Here's what happened.

Venmo scam buyer reversed payment. I've been dealing with this for about 5 months now and the situation isn't improving.

The amount being held/disputed is approximately $11,180. I have tried contacting their legal department 10 times with no resolution.

Has anyone been through something similar? What worked for you?

Illustrative response

I went through almost the exact same thing.

The trap most people fall into is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

Illustrative response

NAL, but from what I've read, you should document everything. But don't just take my word for it, get real legal advice.

Illustrative response

Not a lawyer, but I have direct experience with this.

The trap most people fall into is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

Illustrative response

Honestly, just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.