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Amazon Holding My Money — Venmo scam buyer reversed payment

Started by confused_employee_2023 · Sep 5, 2025 · 894 views · 10 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
CE
confused_employee_2023 OP

Looking for advice on a legal issue. Here's what happened.

Venmo scam buyer reversed payment. I've been dealing with this for about 5 months now and the situation isn't improving.

The amount being held/disputed is approximately $11,180. I have tried contacting their legal department 10 times with no resolution.

Has anyone been through something similar? What worked for you?

EA
EstatePlanner_AZ

I went through almost the exact same thing.

The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

TL
Mod_TermsLaw Moderator

I practice in this area. Here's my take on the legal issues.

There are several legal theories that could apply here. The strongest is probably Regulation E, which requires showing an unauthorized electronic fund transfer.

You should consult with a local attorney who handles these cases. Many offer free initial consultations.

SM
SeniorDevMike_PDX

I went through almost the exact same thing.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

WD
worried_dev_today

NAL, but from what I've read, you should document everything. That said, definitely get a lawyer to look at the specifics.

ES
eComm_Seller_2022

Not a lawyer, but I have direct experience with this.

In my case, it took about 2-4 months to resolve. The key was hiring an attorney to send the initial letter.

JC
just_curious_business_owner_2022

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

PB
PatentAgent_Boston

Not a lawyer, but I have direct experience with this.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

NR
newbie_renter_question

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

JC
just_curious_student_question

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

IG
InsuranceGuy_FL

Not a lawyer, but I have direct experience with this.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

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