What would you do about goFundMe frozen campaign funds?

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.

Illustrative scenario prepared by my practice.

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

Hypothetical question

I've been trying to resolve this on my own but I'm stuck.

GoFundMe frozen campaign funds. I've been dealing with this for about 13 months now and the situation isn't improving.

The amount being held/disputed is approximately $46,191. I have tried contacting customer support 4 times with no resolution.

Am I overthinking this or is this a real legal issue worth pursuing?

Illustrative response

Have you tried reaching out to your state's bar association? They sometimes have free resources or mediation services.

Illustrative response

NAL, but from what I've read, you should send a written demand. Your mileage may vary depending on the specifics.

Illustrative response

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

What would you do about goFundMe frozen campaign funds?

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