Quick background on my situation — any input appreciated.
Etsy holding funds for 45 days. I've been dealing with this for about 14 weeks now and the situation isn't improving.
The amount being held/disputed is approximately $13,572. I have tried contacting customer support 7 times with no resolution.
What are the risks if I pursue this? What's the likely timeline?
I specialize in this area of law. Here's my take on the legal issues.
Based on what you've described, you likely have a viable claim under Regulation E. The standard is whether a reasonable person would find the conduct an unauthorized electronic fund transfer.
You should consult with a local attorney who handles these cases. Many offer free initial consultations.
I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.
Not a lawyer, but I have direct experience with this.
I ended up having everything documented, which cost about $3-6 but saved me a lot more in the long run.
Been there. Here's what I learned.
I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.
I went through almost the exact same thing.
The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.
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