What would you do about crypto exchange froze my withdrawal?

Looking for advice on a legal issue. Here's what happened.

crypto exchange froze my withdrawal. I've been dealing with this for about 5 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $35,600. I have tried contacting customer support 2 times with no resolution.

Should I hire a lawyer for this or try to handle it myself?

NAL, but from what I've read, you should check your state's specific laws. But honestly you should verify this with someone who knows your state's laws.

Been there. Here's what I learned.

The thing that gets people is having everything documented. I'd recommend keeping a detailed timeline instead.

Have you tried reaching out to your state's bar association? They sometimes have free resources or mediation services.