Shopify Holding My Money — bank won't reverse wire transfer

I'm in a difficult situation and trying to figure out my next steps.

bank won't reverse wire transfer. I've been dealing with this for about 2 months now and the situation isn't improving.

The amount being held/disputed is approximately $37,733. I have tried contacting their legal department 3 times with no resolution.

What's the typical outcome in situations like this?

I've dealt with this before.

I ended up having everything documented, which cost about $3-6 but saved me a lot more in the long run.

I've seen this play out several times in my field.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.