Confused about apple Pay dispute with merchant

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.

Illustrative scenario prepared by my practice.

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

Hypothetical question

Looking for advice on a legal issue. Here's what happened.

Apple Pay dispute with merchant. I've been dealing with this for about 15 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $5,239. I have tried contacting their legal department 3 times with no resolution.

Has anyone been through something similar? What worked for you?

Illustrative response

My buddy went through something identical.

The #1 mistake I see here is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

Illustrative response

NAL, but from what I've read, you should send a written demand. Of course the details matter a lot here.

Confused about apple Pay dispute with merchant

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