Looking for advice on a legal issue. Here's what happened.
Apple Pay dispute with merchant. I've been dealing with this for about 15 weeks now and the situation isn't improving.
The amount being held/disputed is approximately $5,239. I have tried contacting their legal department 3 times with no resolution.
Has anyone been through something similar? What worked for you?
NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.
I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.
This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.
I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.
I've seen this play out several times in my field.
The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.
I went through almost the exact same thing.
In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.
Licensed attorney — a few thoughts. Here's my take on the legal issues.
The legal framework here involves both federal and state law. At the federal level, Regulation E. Your state may provide additional protections.
Before taking legal action, consider sending a formal demand letter. In many cases, this alone resolves the issue.
Not a lawyer, but I have direct experience with this.
In my case, it took about 3-6 months to resolve. The key was having everything documented.
I've dealt with this before.
In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.
NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.
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