Has anyone dealt with something like this? I'm not sure what my options are.
Apple Pay dispute with merchant. I've been dealing with this for about 12 weeks now and the situation isn't improving.
The amount being held/disputed is approximately $23,233. I have tried contacting customer support 8 times with no resolution.
What are the risks if I pursue this? What's the likely timeline?
Following this thread — Commenting so I can find this later. Very relevant to my situation.
Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long ngl.
NAL, but from what I've read, you should file a complaint. Your mileage may vary depending on the specifics.
I've handled similar cases. Here's my take on the legal issues.
The key question is whether the applicable statute of limitations has run. Depending on your jurisdiction, you typically have state consumer protection laws years for this type of claim.
I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.
If you can swing it, a consultation is probably your best next move here.