Stripe Holding My Money | ACH payment reversed after goods shipped

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.

Illustrative scenario prepared by my practice.

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

Hypothetical question

Quick background on my situation — any input appreciated.

ACH payment reversed after goods shipped. I've been dealing with this for about 5 months now and the situation isn't improving.

The amount being held/disputed is approximately $42,868. I have tried contacting their legal department 8 times with no resolution.

Should I hire a lawyer for this or try to handle it myself?

Illustrative response

Did you send a formal demand letter? That often gets faster results than customer service.

Stripe Holding My Money | ACH payment reversed after goods shipped

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