Freelance Contract Dispute — SaaS provider changed terms unilaterally

Has anyone dealt with something like this? I'm not sure what my options are.

SaaS provider changed terms unilaterally. I've been dealing with this for about 3 months now and the situation isn't improving.

The contract was signed 16 months ago. I am not sure I have the original signed copy. The total amount in dispute is approximately $138,000.

Do I have a strong case? What should my next steps be?

Have you tried reaching out to your state's consumer protection office? They sometimes have free resources or mediation services.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

I specialize in this area of law. Here's my take on the legal issues.

This is a common situation and the law is fairly clear. Under common law contract principles, unconscionable.

I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.

Been there. Here's what I learned.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

Have you tried reaching out to your state's bar association? They sometimes have free resources or mediation services.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.

Not a lawyer, but I have direct experience with this.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

NAL, but from what I've read, you should file a complaint. That said, definitely get a lawyer to look at the specifics.

I went through almost the exact same thing.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

I went through almost the exact same thing.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

NAL, but from what I've read, you should document everything. That said, definitely get a lawyer to look at the specifics.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

I've seen this play out several times in my field.

I ended up having everything documented, which cost about $3-6 but saved me a lot more in the long run.