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Warning: saaS provider changed terms unilaterally

Started by TaxPro_CPA_14 · Aug 25, 2024 · 2,401 views · 2 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
TC
TaxPro_CPA_14 OP

Has anyone dealt with something like this? I'm not sure what my options are.

SaaS provider changed terms unilaterally. I've been dealing with this for about 3 months now and the situation isn't improving.

The contract was signed 16 months ago. I am not sure I have the original signed copy. The total amount in dispute is approximately $138,000.

Do I have a strong case? What should my next steps be?

TH
thepracticalguide_33

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

HOD
average_joe_6

Important to note: statutes of limitations vary by state. In California it's generally 4 years for written contracts and 2 years for oral contracts. Don't wait too long to take action or you might be time-barred.