Is this normal? (single-member LLC asset protection)

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.
Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

I'm dealing with a situation and need some guidance.

single-member LLC asset protection. I've been dealing with this for about 8 months now and the situation isn't improving.

I have already tried to resolve this directly but got conflicting advice.

Do I have a strong case? What should my next steps be?

Illustrative response

NAL, but from what I've read, you should send a written demand. That said every case is different so take this with a grain of salt.

Illustrative response

Have you tried reaching out to your state's consumer protection office? They sometimes have free resources or mediation services.