annual report filing missed and I'm losing my mind

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Illustrative scenario prepared by my practice.
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Hypothetical question

Has anyone dealt with something like this? I'm not sure what my options are.

annual report filing missed. I've been dealing with this for about 12 weeks now and the situation isn't improving.

I have already tried to resolve this directly but the other party is not cooperating.

Do I have a strong case? What should my next steps be?

Illustrative response

I've dealt with this before.

The thing that gets people is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.