Debt Collection Dispute — merchant account terminated without explanation

I'm in a difficult situation and trying to figure out my next steps.

merchant account terminated without explanation. I've been dealing with this for about 15 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $10,516. I have tried contacting customer support 5 times with no resolution.

Has anyone been through something similar? What worked for you?

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

I've seen this play out several times in my field.

The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.