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Debt Collection Dispute — merchant account terminated without explanation

Started by asking_for_friend_homeowner_FL · Jan 2, 2026 · 1,766 views · 24 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
AF
asking_for_friend_homeowner_FL OP

I've been trying to resolve this on my own but I'm stuck.

merchant account terminated without explanation. I've been dealing with this for about 3 months now and the situation isn't improving.

The amount being held/disputed is approximately $37,899. I have tried contacting their legal department 3 times with no resolution.

What are the risks if I pursue this? What's the likely timeline?

TL
Mod_TermsLaw Moderator

I've handled similar cases. Here's my take on the legal issues.

There are several legal theories that could apply here. The strongest is probably the EFTA, which requires showing timely disputed.

One important thing — there are strict deadlines for filing these claims. Don't wait too long.

WC
worried_creator_CA

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

WD
worried_dev_WA

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

TF
TechStartup_Founder

I went through almost the exact same thing.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

TF
TechStartup_Founder

I've dealt with this before.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

NH
need_help_renter_FL

Have you tried reaching out to your state's bar association? They sometimes have free resources or mediation services.

NS
newbie_student_question

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

SA
seeking_advice_trader_WA

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

NH
need_help_employee_NC

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

CM
ContractorMike_CA

I went through almost the exact same thing.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

FR
frustrated_renter_CO

Have you tried reaching out to your state's bar association? They sometimes have free resources or mediation services.

OD
OpenSourceLawyer_Dan

I've dealt with this before.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

HM
help_me_tenant_help

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

CM
ContractorMike_CA

I went through almost the exact same thing.

What worked for me was hiring an attorney to send the initial letter. It took 2-4 months but was worth it.

PB
PatentAgent_Boston

I went through almost the exact same thing.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

DI
desperate_investor_FL

NAL, but from what I've read, you should file a complaint. That said, definitely get a lawyer to look at the specifics.

EA
EstatePlanner_AZ

I've seen this play out several times in my field.

I ended up having everything documented, which cost about $3-6 but saved me a lot more in the long run.

AF
asking_for_friend_employee_advice

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

RM
RestaurantOwner_Miami

Been there. Here's what I learned.

In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.

PB
PatentAgent_Boston

I went through almost the exact same thing.

The biggest mistake people make in this situation is having everything documented. I'd recommend keeping a detailed timeline instead.

TH
throwaway_homeowner_TX

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

FT
first_time_dev_OH

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

PB
PatentAgent_Boston

I've seen this play out several times in my field.

I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.

DF
desperate_freelancer_advice

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

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