I've been trying to resolve this on my own but I'm stuck.
GoFundMe frozen campaign funds. I've been dealing with this for about 9 months now and the situation isn't improving.
Do I have a strong case? What should my next steps be?
NAL, but from what I've read, you should check your state's specific laws. Caveat: I'm not your lawyer and this isn't legal advice lol
Following this thread — Same. 100% same. Please update.
Not a lawyer, but I have direct experience with this.
Don't make the same mistake I did -- is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.
Did you send a formal demand letter? That often gets faster results than customer service.
Have you tried escalating through their executive customer service? Sometimes that works.