dealing with etsy holding funds for 45 days

Has anyone dealt with something like this? I'm not sure what my options are.

Etsy holding funds for 45 days. I've been dealing with this for about 6 months now and the situation isn't improving.

The amount being held/disputed is approximately $12,303. I have tried contacting customer support 5 times with no resolution.

Has anyone been through something similar? What worked for you?

Following this thread — Are you me? Literally going through this rn.

I dragged my feet on getting legal advice and it cost me. Don't be like me lol

Not surprised at all tbh.

In my case, it took about 3-6 months to resolve. The key was having everything documented.