I'm in a difficult situation and trying to figure out my next steps.
eBay siding with buyer on false claim. I've been dealing with this for about 3 months now and the situation isn't improving.
The amount being held/disputed is approximately $7,887. I have tried contacting customer support 9 times with no resolution.
What are the risks if I pursue this? What's the likely timeline?
Attorney here. Here's my take on the legal issues.
Based on what you've described, you likely have a viable claim under Regulation E. The standard is whether a reasonable person would find the conduct an unauthorized electronic fund transfer.
I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.
Following this thread — I'm in a very similar situation. Would love to hear how it turns out.
Not a lawyer, but I have direct experience with this.
The biggest mistake people make in this situation is having everything documented. I'd recommend keeping a detailed timeline instead.
I've dealt with this before.
In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.
I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.
NAL, but from what I've read, you should document everything. That said, definitely get a lawyer to look at the specifics.
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