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PSA: crypto exchange froze my withdrawal

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.

Illustrative scenario prepared by my practice.

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

Hypothetical question

I'm dealing with a situation and need some guidance.

crypto exchange froze my withdrawal. I've been dealing with this for about 5 months now and the situation isn't improving.

The amount being held/disputed is approximately $48,674. I have tried contacting their legal department 4 times with no resolution.

What are my legal options here? Is it worth pursuing?

Illustrative response

Been there. Here's what I learned.

The trap most people fall into is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

PSA: crypto exchange froze my withdrawal

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