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Debt Collection Dispute — crypto exchange froze my withdrawal

Started by first_time_business_owner_MA · Feb 6, 2026 · 1,507 views · 21 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
FT
first_time_business_owner_MA OP

I've been trying to resolve this on my own but I'm stuck.

crypto exchange froze my withdrawal. I've been dealing with this for about 14 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $45,602. I have tried contacting customer support 5 times with no resolution.

Has anyone been through something similar? What worked for you?

CP
confused_parent_2023

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

TL
Mod_TermsLaw Moderator

I've handled similar cases. Here's my take on the legal issues.

There are several legal theories that could apply here. The strongest is probably state consumer protection laws, which requires showing unfair or deceptive.

You should consult with a local attorney who handles these cases. Many offer free initial consultations.

FT
first_time_student_2023

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

RM
RestaurantOwner_Miami

I've dealt with this before.

The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

ND
newbie_dev_WA

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

WB
worried_business_owner_TX

NAL, but from what I've read, you should check your state's specific laws. That said, definitely get a lawyer to look at the specifics.

ES
eComm_Seller_2022

Been there. Here's what I learned.

The biggest mistake people make in this situation is filing with the appropriate government agency. I'd recommend gathering evidence first instead.

RM
RestaurantOwner_Miami

Not a lawyer, but I have direct experience with this.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.

HC
HRManager_Chicago

I've seen this play out several times in my field.

What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.

WH
worried_homeowner_2023

NAL, but from what I've read, you should check your state's specific laws. That said, definitely get a lawyer to look at the specifics.

WW
worried_worker_FL

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

NR
NurseUnion_Rep

I've dealt with this before.

In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.

CE
confused_employee_help

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

JC
just_curious_driver_2024

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

WR
worried_renter_question

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

IG
InsuranceGuy_FL

I've dealt with this before.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

SA
seeking_advice_dev_IL

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

FT
first_time_trader_2024

Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.

NH
need_help_investor_NC

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

HM
help_me_driver_CO

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

TA
TenantRights_Advocate

Been there. Here's what I learned.

What worked for me was having everything documented. It took 3-6 months but was worth it.

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