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What would you do about square terminated my account?

Started by rachel_k2_25 · Sep 1, 2025 · 757 views · 7 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
RK
rachel_k2_25 OP

I've been trying to resolve this on my own but I'm stuck.

Square terminated my account. I've been dealing with this for about 16 months now and the situation isn't improving.

The amount being held/disputed is approximately $38,975. I have tried contacting their legal department 6 times with no resolution.

Do I have a strong case? What should my next steps be?

ET
eric_the_eric_20

Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.

TL
Kelly_TL Moderator

I specialize in this area of law. Here's my take on the legal issues.

Based on what you've described, you likely have a viable claim under state consumer protection laws. The standard is whether a reasonable person would find the conduct unfair or deceptive.

A lawyer who does this kind of work could probably help. Some do free consults.

PS
pro_se_disaster_6

Tbh been there. Here's what I learned.

I ended up filing with the appropriate government agency or something like that, which cost about $4-8 but saved me a lot more in the long run.

JP
just_passing_thru_18

Idk but have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

TP
the_peoples_lawyer_17

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer tbh.

BS
asking_for_myself_22

Anyone else notice that companies respond much faster when you CC the state AG or include 'CFPB complaint pending' in your letter? It's like a magic phrase. They go from 'we'll look into it' to 'let's resolve this today.'