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Crypto Exchange Dispute — payment processor classified me high-risk

Started by desperate_freelancer_MA · Mar 19, 2025 · 2,264 views · 16 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
DF
desperate_freelancer_MA OP

I've been trying to resolve this on my own but I'm stuck.

payment processor classified me high-risk. I've been dealing with this for about 9 months now and the situation isn't improving.

The amount being held/disputed is approximately $41,743. I have tried contacting their legal department 7 times with no resolution.

Am I overthinking this or is this a real legal issue worth pursuing?

DP
desperate_parent_GA

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

WP
worried_parent_question

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

TL
Mod_TermsLaw Moderator

Licensed attorney — a few thoughts. Here's my take on the legal issues.

The legal framework here involves both federal and state law. At the federal level, state consumer protection laws. Your state may provide additional protections.

Before taking legal action, consider sending a formal demand letter. In many cases, this alone resolves the issue.

TA
TenantRights_Advocate

Not a lawyer, but I have direct experience with this.

The biggest mistake people make in this situation is having everything documented. I'd recommend keeping a detailed timeline instead.

CT
confused_trader_2025

NAL, but from what I've read, you should document everything. That said, definitely get a lawyer to look at the specifics.

WC
worried_creator_2024

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

HM
help_me_creator_2026

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

WI
worried_investor_2022

Have you tried reaching out to your state's consumer protection office? They sometimes have free resources or mediation services.

CT
CryptoTrader_2023

I went through almost the exact same thing.

In my case, it took about 1-3 months to resolve. The key was escalating to a supervisor/manager.

HM
help_me_dev_legal

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

FT
first_time_contractor_NY

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

CC
confused_contractor_advice

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

SM
SeniorDevMike_PDX

I've seen this play out several times in my field.

I ended up hiring an attorney to send the initial letter, which cost about $2-4 but saved me a lot more in the long run.

NH
need_help_seller_MA

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

HM
help_me_driver_GA

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

WS
worried_seller_2023

I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.

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