Members-only forum — Email to join

Crypto Exchange Dispute — merchant account terminated without explanation

Started by just_curious_investor_WA · Oct 1, 2024 · 1,880 views · 12 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
JC
just_curious_investor_WA OP

I'm in a difficult situation and trying to figure out my next steps.

merchant account terminated without explanation. I've been dealing with this for about 14 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $48,415. I have tried contacting their legal department 5 times with no resolution.

Am I overthinking this or is this a real legal issue worth pursuing?

TH
throwaway_homeowner_2022

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

CR
confused_renter_NC

NAL, but from what I've read, you should send a written demand. That said, definitely get a lawyer to look at the specifics.

TB
throwaway_business_owner_FL

I had a similar issue and ended up consulting with an attorney. It was worth the $200-300 for the initial consultation just to understand my rights.

TL
Mod_TermsLaw Moderator

I specialize in this area of law. Here's my take on the legal issues.

The key question is whether the applicable statute of limitations has run. Depending on your jurisdiction, you typically have state consumer protection laws years for this type of claim.

You should consult with a local attorney who handles these cases. Many offer free initial consultations.

LT
LandlordTom_TX

Not a lawyer, but I have direct experience with this.

What worked for me was having everything documented. It took 3-6 months but was worth it.

WB
worried_business_owner_IL

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

CM
ContractorMike_CA

Been there. Here's what I learned.

I ended up having everything documented, which cost about $3-6 but saved me a lot more in the long run.

AT
anon_tenant_2024

Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.

SA
seeking_advice_dev_legal

Following this thread — I'm in a very similar situation. Would love to hear how it turns out.

GL
GigWorker_LA

I've dealt with this before.

I ended up having everything documented, which cost about $3-6 but saved me a lot more in the long run.

CA
CorpCounsel_Amy

I went through almost the exact same thing.

The biggest mistake people make in this situation is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.

SB
SmallBizOwner_NYC

I've dealt with this before.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

Want to participate in this discussion?

Email owner@terms.law to request access