Important: etsy holding funds for 45 days

I've been trying to resolve this on my own but I'm stuck.

Etsy holding funds for 45 days. I've been dealing with this for about 12 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $10,074. I have tried contacting customer support 7 times with no resolution.

Do I have a strong case? What should my next steps be?

NAL, but from what I've read, you should send a written demand. That said every case is different so take this with a grain of salt.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

Following this thread — This is eerily similar to what I'm dealing with. Keep us posted?